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18, Genuine House, Shankar Rao Naram Path, Lower Parel

9820225000 / 9619955000

info@galaxyautoworks.com

Mon-Sat: 9:00 AM – 6:30 PM

Luxury & Super Car service Center
18, Genuine House, Shankar Rao Naram Path, Lower Parel

FAQ

How does the quality of aftermarket parts compare with original equipment parts?

Aftermarket parts may even be better than OEM parts. Aftermarket manufacturers may use newer technologies or materials that were not available when the OEM designed the original part. Additionally, aftermarket parts may be designed to address known issues with the OEM parts, making them more reliable in certain situations.

How long will it take to complete the repairs?

We try to complete most repairs the same day. If this is not possible, we will provide you with special transportation arrangements.

How much will it cost?

Our mechanic will provide the best quote for the exact repair needed on your specific make and model of car.

My car is running rough. Do I need a tune-up?

A rough running engine can be caused by a variety of issues, and a tune-up may or may not be the solution. A tune-up typically involves replacing spark plugs, air filters, fuel filters, and other items that can affect engine performance. If any of these components are worn or dirty, a tune-up may improve engine performance and smooth out rough running.

Do I need an appointment for a repair?

Making an appointment allows the repair shop to allocate the necessary time and resources to diagnose and repair your vehicle, which can help to ensure that the repair is completed efficiently and effectively. Just give us a call and we will guide you.

How often should I get my oil changed?

For a long time and sometimes still today, standard practice at many lube shops is to suggest oil changes every three months or 3,000 miles. In order to know when the best time to get your oil changed is, check the owner’s manual of your specific model for manufacturer-recommended intervals.

Why does my car need maintenance if it's running fine?

Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.

What will happen if I don't have the repairs done right now?

The consequences of delaying car repairs depend on the specific issue that needs to be addressed. Some repairs may be minor and pose little risk to the safety or performance of your vehicle, while others may be more serious and require immediate attention.

How Often Should I Have My Brakes Checked?

It is a good idea to have your brakes checked at least once a year, even if you are not experiencing any problems with them. Regular brake inspections can help to identify any potential issues before they become more serious problems.

What Type of Oil Filter Do I Need?

There are two main types of oil filters: spin-on and cartridge. Spin-on filters are the most common type and are typically used on most cars. They are easy to install and replace, as they are self-contained and require no assembly but overall it depends on your car make and model.

Should I worry about servicing my leased vehicle?

Yes, it's important to keep up with regular maintenance and servicing for a leased vehicle just as you would with any other vehicle you own. In fact, it may be even more important to do so for a leased vehicle, as you'll be responsible for returning the vehicle in good condition at the end of the lease term.

Do I need to charge my battery after I jump-start my vehicle?

If you only needed to jump-start your vehicle once, you may be able to drive it for a while to recharge the battery through the alternator. However, if your battery has been consistently dying or struggling to start your vehicle, it may indicate that your battery is old, weak, or failing, and it may need to be replaced.

How often should I service my luxury or supercar in Mumbai?

Most luxury and supercars should be serviced every 10,000 km or 12 months, whichever comes first. In Mumbai’s hot, stop-go conditions, earlier oil changes are often safer, especially for turbocharged and high-performance engines. Galaxy Auto Works in Lower Parel, Mumbai can guide you brand-wise based on your driving pattern.

Which car brands does Galaxy Auto Works specialise in?

Galaxy Auto Works specialises in luxury, premium and supercar brands including Rolls-Royce, Bentley, Maybach, Mercedes-AMG, BMW M, Audi, Porsche, Lamborghini, McLaren, Maserati, Jaguar, Land Rover, Volvo, Lexus and high-end EVs. Our certified technicians, scanners and tools are chosen specifically for these brands and their advanced ECUs, safety systems and suspension technologies.

Will my car warranty be affected if I service it at Galaxy Auto Works instead of an authorised dealer?

If manufacturer-recommended parts, oils and procedures are followed, routine servicing at a high-standard independent workshop usually does not void warranty on unrelated components. At Galaxy Auto Works we follow OEM or equivalent specifications, document all work transparently and can coordinate with you on warranty-sensitive jobs when dealer involvement is required.

Do you use genuine or aftermarket parts for luxury cars?

We prioritise genuine OE parts or high-quality OEM-equivalent components from reputed European brands. After explaining options, we recommend the safest and most cost-effective choice for your car and usage. Every part used at Galaxy Auto Works is quality-checked and documented on your job card with full transparency on origin and warranty.

How do I book an appointment at Galaxy Auto Works?

You can book a service by calling or WhatsApping
+91 98202 25000 /
9619955000,
or by emailing
services@galaxyautoworks.com /
crm@galaxyautoworks.com
with your car details, concern and preferred date.

Our team will confirm a time slot, share basic estimates and arrange towing if required,
so your visit is smooth and planned.

Do you provide towing or roadside assistance for breakdown cars?

Yes. Galaxy Auto Works can arrange flatbed towing and recovery for luxury and supercars that cannot be safely driven, including hydrostatic lock, suspension failure or accident cases. We coordinate the pickup time, location and supervision so the car is handled carefully from your home, highway or parking to our Lower Parel facility.

Can you handle complex electrical, ECU and ADAS issues in modern luxury cars?

Yes. Our workshop is equipped with advanced scanners, AI-assisted diagnostics, oscilloscope-based testing and OEM-level tools for ECUs, sensors, wiring and ADAS systems. Certified technicians diagnose issues like NOx sensors, Airmatic faults, hybrid errors and module communication problems systematically instead of trial-and-error part replacement.

Do you service EVs and plug-in hybrids along with regular petrol and diesel cars?

Galaxy Auto Works services EVs, plug-in hybrids and conventional ICE vehicles. We follow high-voltage safety procedures, insulated tools and OEM guidelines for battery cooling, inverters and charging systems. Mechanical items like suspension, tyres and brakes are handled just like premium combustion cars, with special attention to EV weight and torque.

Do you offer body repair and paint work for luxury and supercars?

Yes. We undertake structural body repairs, aluminium and carbon-fibre work, paint restoration and detailing for luxury and sports cars. Colour matching is done with professional paint systems and controlled booths. We focus on maintaining factory panel gaps, safety standards and resale value, not just cosmetic appearance.

Where is Galaxy Auto Works located and how can I reach you?

Galaxy Auto Works – Luxury & Supercar Service Center is located at
18, Shankarrao Naram Path, Off Pandurang Budhkar Marg, Opp. Trump Tower,
Lower Parel, Mumbai 400013.

For directions or bookings, call or WhatsApp
+91 98202 25000 /
9619955000
or email
services@galaxyautoworks.com /
crm@galaxyautoworks.com.

What is hydrostatic lock and how does Galaxy Auto Works repair it?
Hydrostatic lock occurs when water enters the engine cylinders, preventing the pistons from moving and often bending connecting rods or damaging the crankshaft. At Galaxy Auto Works we inspect intake, turbo, rods, pistons and oil system, then recommend repair or engine overhaul. We also advise future driving habits during heavy Mumbai rains to avoid repeat damage.
What are common Airmatic suspension issues on Mercedes W222 S350d in Mumbai?
Typical W222 Airmatic issues include air spring leaks, faulty valve blocks, weak compressors, level sensor errors and height dropping overnight. Mumbai roads and humidity accelerate wear. At Galaxy Auto Works we perform leak tests, scan ECUs, check relay and wiring, then repair or replace affected components instead of blindly changing the whole system.
Do you specialise in Volvo cars like XC90, XC60 and S90?
Yes. Galaxy Auto Works regularly services Volvo XC90, XC60, S60, S90 and V40. We handle common concerns such as suspension noise, steering and bushing wear, DPF / EGR issues, AC performance and software-related warnings. With Volvo-specific diagnostic tools and genuine or OEM-equivalent parts, we maintain safety systems and comfort exactly as Volvo intended.
How do you maintain a Mercedes-Maybach for Indian conditions?
Maybach maintenance in India needs strict adherence to service intervals, correct low-ash oils, premium fuel, regular underbody checks and careful care of Airmatic / Magic Body Control systems. We pay special attention to electronics, cooling and brake systems, and follow chauffeur-driven usage patterns so the car remains ultra-refined while protecting long-term reliability and resale value.
Can you diagnose AdBlue, NOx sensor and EGR problems on modern diesel luxury cars?
Yes. Galaxy Auto Works uses advanced diagnostics and live data to pinpoint AdBlue dosing faults, NOx sensor failures, SCR catalyst issues and EGR clogging. Instead of just clearing fault codes, we verify root cause, check wiring, sensors and exhaust temperatures, then repair or replace components so warning lights stay off and emissions systems work correctly.

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    I slept and dreamt that life was joy,
    I awoke and saw that life was service,
    I acted and behold, service was joy.
    - Rabindranath Tagore